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GotVape.com Privacy Policy
We understand that you have confidential information that you
want to protect and maintain as confidential. We want you to
know that Got Vape? is committed to safeguarding your privacy
online and that we strive to make our Web site as safe and secure
as reasonably possible.
In order to address our users most frequently asked questions we've organized our privacy policy statement in a Q&A format.
If you have any questions after reading this policy, please
let us know. Send us an email at info@GotVape.com.
What information does Got Vape? collect from me?
During registration we ask for your name, company name, address,
zip/postal code, email address, phone, age. In addition to the
information we obtain at registration, we may ask you for information
at other times, such as when you make a purchase or register
for a service on www.gotvape.com Web site, when you submit a
listing for a Web site, or when you report a problem with one
of our services or the site(s) of our strategic alliance companies.
If you contact Got Vape? we may keep a record of that correspondence
or communication. Information on how you communicated with us
may also be recorded and can include your Internet address,
the language you selected for viewing order forms or other documents,
your browser type, the currency in which you viewed prices if
such feature is available, your use of a secure or insecure
Web page, the return email address shown in any email message
from you, the return address on any envelope or facsimile number
on any facsimile, or the telephone number from which you called.
Got Vape? also may occasionally ask you to provide information
to participate in certain voluntary promotions, surveys, or
contests (see the Sponsors/Contests/Surveys section below).
Finally, Got Vape? collects information about its Members in
general, which does not necessarily identify the Member, by
using our server log files and some of the methods described
in the "cookies" section below.
Why does Got Vape? gather this information, and how is it
used?
- When you order a product or service we use your name, email
address, delivery address, and credit card number and expiration
date (or financial information) as part of a credit check.
This information allows us to process the order and deliver
the product or service.
- We ask for your telephone number to enable us to contact
you if there is a problem with your order or the delivery
of a product or service. In the event you have asked for the
delivery of tangible goods, we may need to share the telephone
number with the carrier delivering the goods.
- When you order a product or service from a company linked
to the www.gotvape.com Web site, it may be necessary for Got
Vape? to share certain limited information, such as your IP
address, with such company in order to process and complete
your purchase or other transaction. In such cases, Got Vape?
shares the minimum information necessary to complete the transaction
and only shares such information when you make a purchase
or engage in a transaction - not when you simply visit and
leave the other site.
- If you choose to enter a contest or other promotion, we
ask for your name, address, email address, and other information
in order to notify winners. As noted in the rules of the contest
or promotion, we may publish certain information about the
winners.
- In addition to using your information to deliver services
requested by you, Got Vape? may use the information to notify
you about important service issues, functionality changes,
and other customer support issues. If you choose, Got Vape?
will also notify you about special offers and services from
Got Vape? that we believe you will find valuable.
- We also use the information you provide us to enhance the
operation of the www.gotvape.com Web site and to provide you
a customized experience when you navigate through our site.
- Finally, we analyze our users' demographics, interests,
and behavior based on the information provided to us through
the www.gotvape.com Web site. Our research and analysis is
done on an aggregate basis and is not intended to identify
individual Members.
What about third party sites linked to the www.gotvape.com
Web site or strategic alliance companies?
Certain products and services offered through the www.gotvape.com
Web site are made available by other companies with which Got
Vape? has a strategic alliance. To obtain some of these products
and services you may be on the other company's Web site or a
site they share with Got Vape?. When ordering, registering for,
or purchasing products or services from these other companies,
you will be entering into an agreement with that company, not
with Got Vape?. In these cases, this privacy policy does not
apply; instead, the privacy policy of the company actually providing
the goods or services will apply. We urge you to read and understand
those policies before entering into agreements with such companies.
We are committed to working with companies that share our privacy
concerns. Got Vape?, however, can't control or take responsibility
for the way these companies collect or use information.
Also, when you access the Web site of another company, an advertiser,
or Web site linked from the www.gotvape.com Web site, those
companies or sites may use cookies or other means to collect
information about you. Again, the www.gotvape.com privacy policy
does not apply to these instances; instead, the privacy policy
of the site you visit will apply.
If you have questions about the privacy policies of strategic
alliance companies or the privacy policies of other sites, we
encourage you to contact them directly.
How and with whom does Got Vape? share my information?
Strategic Alliance Businesses/Advertisers
If you choose to receive information from companies with
which we have a strategic alliance, Got Vape? (or agents working
on behalf of Got Vape? and under confidentiality agreements)
will send you these direct mailings. Got Vape? will not provide
your information to strategic alliance companies unless it is
necessary to complete a purchase from or transaction with such
company or to provide a co-branded product/service on the www.gotvape.com
Web site that you have ordered. This may be necessary so that
the company may process your orders and ship, supply, maintain,
or service the goods or services that you requested. If you
register directly with another company reached through the www.gotvape.com
site, that company will have control over the information you
provide.
From time to time, we share aggregated data regarding the Members
and users of our services (for example, the percentage of our
users that are architects, or that Members who choose one type
of service request a related service a certain percentage of
the time). Some of this information may include the data obtained as described in the "cookies" section below, but no
personally identifiable information is included in these types
of statistics.
Sponsors/Contests/Surveys
Information we obtain from voluntary programs such as surveys,
promotions, and contests may be subject to additional or different
terms or may be used in a slightly different way. If different
terms do apply, details of the shared use of this information will be outlined in the specific terms and conditions or rules
of these special surveys, promotions, or contests. Please be
sure to read those specific terms and conditions, as they may
deviate from what is set forth in this privacy policy on a case-by-case
basis.
Special Cases
Got Vape? may also share information for the following purposes:
- Got Vape? may disclose account information when we have
reason to believe that disclosing this information is necessary
to identify, contact, or bring legal action against someone
who injures Got Vape? or any of our users or Members.
- Got Vape? may disclose or access account information when
we believe in good faith that the law requires it.
- Got Vape? may disclose information for administrative purposes
that we deem necessary to deliver or maintain services or
products. Got Vape? may also display entity names as part
of the registration process to facilitate an individual registrant's
affiliation with the correct entity.
What are my choices regarding the use of my information?
Got Vape? follows an "opt-in" policy. When you register
to use the www.gotvape.com , Web site you can choose whether
you want to receive promotional information from us or from
companies with which we have a strategic alliance. If you want
to receive this information, be sure to indicate that on your
GotVape.com registration form. You also have choices about whether
you want to receive this information when you visit and provide
information to other sites, including sites accessible through
the GotVape.com site.
What is my right of access to my information?
At any time, you can access and update the personal data in
your www.gotvape.com profile. Remember to have your GotVape.com
Username and password handy; you won't be able to access your
profile without them. If you have forgotten your password, please
visit the site login screen to have your password emailed to
you. If you have any problems signing in to GotVape.com , contact
info@GotVape.com.
What are cookies, and how does Got Vape? use them?
A cookie is a small amount of data that is sent to your browser
from a Web server. It is saved on your computer's hard drive.
Cookie files store and sometimes track information about what
you do on the GotVape.com Web site. This information makes it
possible for us to offer and provide highly customized services.
All areas on the GotVape.com Web site that prompt you to log
in or that are customizable require that you accept cookies
in order for that part of the site to function properly.
Generally, we use cookies to:
- Remind us of who you are and to access your profile (stored
on our computers) in order to deliver to you a better and
more personalized service. A cookie is set when you register
or log in and is modified when you log out of our services.
- Estimate our audience size. Each browser accessing the GotVape.com
site is given a unique cookie which is then used to determine
the extent of repeat usage, as well as usage by a registered
user versus an unregistered user. In the future, we may use
cookies to help target advertisements based on user interests
and behavior.
- Assist strategic alliance companies in tracking visits to
Web sites containing co-branded content. This information
collected by cookies is sometimes called "clickstream"
or "click trail" and may also describe which pages
you have seen in each section of a site.
- Measure Web site traffic patterns, which areas of the site
you have visited, and your visiting patterns in aggregate.
We use this research to understand how our users' habits are
similar to or different from one another so that we can make
each new experience on the GotVape.com Web site a better one.
We may use this information to better personalize the content,
banners, and promotions that you and other users will see
on our site(s).
Got Vape? also collects IP addresses for system administration
purposes and to report aggregate information to our advertisers.
In addition, Got Vape? mail includes IP addresses in outgoing
mail message headers.
I'd rather not have cookies stored on my computer. Is there
any way to work around them?
Yes, you do have choices with respect to cookies. By modifying
your browser preferences you can choose to accept all cookies,
to be notified when a cookie is set, or to reject all cookies.
If you choose to reject all cookies, however, you will be unable
to use those services that require registration in order to
participate. You can still use many other services even if you
do not wish to accept cookies.
When I registered I chose to receive mailings and offers.
Now I've changed my mind and don't want to get them anymore.
What should I do?
At any time, you can edit your www.gotvape.com profile so
that you no longer receive such mailings and offers. Remember
to have your GotVape.com Username and password handy; you won't
be able to access your profile without them. If you have forgotten
your password, please visit the site login screen to have your
password emailed to you. If you have any problems signing in
to the GotVape.com Web site, contact info@GotVape.com.
What security precautions are in place to protect my information
from hackers or prying eyes?
Your GotVape.com profile is password protected so that only
you have access. However, it may on occasion be necessary for
Got Vape? employees or contractors working on behalf of Got
Vape? to have access to your profile to provide you with support
or to perform certain maintenance tasks. This access happens
on an as-needed basis only.
We recommend that you do not divulge your password to anyone.
Also remember to sign out of your GotVape.com account and close
your browser window when you have finished your work. This prevents
others from accessing your personal information if you share
a computer with someone else or use a workstation in a public
place.
We use advanced security technology to ensure that your personal
data remains private within our site. We also restrict access
to personal data to those employees who have a need to use the
data and who have been trained to handle such data properly
and observe strict standards of confidentiality. Please read
the GotVape.com Security Statement for further details. While
no data transmission over the Internet can be guaranteed to
be 100 percent secure, Got Vape? strives to protect your personal
information. However, we cannot ensure or warrant the security
of any information you transmit to us or within our online products
or services.
Where is my data stored?
Your data may be processed and stored in the United States,
as the servers hosting our services currently are located there.
Data may also be processed and stored in other countries where
services are being provided by a licensee of Got Vape?. In such
cases, Got Vape? licensees are bound to all the terms and conditions
of this privacy policy. If you are in the European Union (EU),
you hereby consent to the transfer of any data to the United
States or any other country outside the EU and the European
Economic Alliance where services are being provided through
a site accessed by you that is operated by licensee of Got Vape?
bound by the terms of this privacy policy.
What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose
personal information online - for example, on message boards,
through email, or in chat areas - that information can be collected
and used by others. In short, if you post personal information
online that is accessible to the public, you may receive unsolicited
messages from other parties.
As Got Vape? expands its offerings, we will update our privacy
policy to address these changes. Please check this page on a
regular basis for updates to this policy.
Ultimately, you are responsible for maintaining the secrecy of your passwords and your profile. Please be careful and responsible
whenever you're online.
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