The Extreme Q is covered with a lifetime warranty on heater failure. Please view the Warranty tab for more detailed information.

Yes you can easily switch back and forth from Celsius to Fahrenheit by scrolling through the Menu and selecting your preferred temperature display.

The unit will go as high up to 500 degrees. The recommend temperature for vaporization is between 325- 350 degrees Fahrenheit

The outside of the unit has a new bronze color effect to it. As far as the 26 improvements though, yes they are all located internally of the unit.

No, the unit itself is what is covered by the lifetime warranty. The spare parts are not covered, and would need to be re-purchased if they were to break

The glass surrounding the heating element is not covered under the warranty, if broken a $50 fee will be required, and a brand new replacement unit will be sent out.

First give us a call so we can trouble shoot your unit, generally we can get you up and going with just a call.

However if this doesn't work then, we can issue you an RMA (Return Merchandise Authorization) and further test your unit. If at this point we find the unit to be malfunctioning we will replace the unit at no additional cost.

The cyclone bowl can be re-ordered in the spare parts section. We recommend if glass tends to break easily in your care, try the Tuff Bowl it is a cyclone bowl surrounded with rubber outer shell which will help with it not breaking as easily.

Yes this product is actually Multi-Functional, you can utilize a bag with the Extreme, a Vapor Whip or an aromatherapy attachment for ambient aromatherapy.

Yes, this unit does include an aromatherapy attachment. They are sold separately as well, simply look into the Related Products Tab in the top right corner.