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Got Vape is committed to providing our customers with truly phenomenal products. We will help you with dealing with any warranty issues you have with manufacturers of the Vaporizers we stock here at GotVape.com
We accept back any item that is in it's original unopened packaging within 14 days of your receipt of the shipment. We will provide a full refund less a 15% restocking fee.
Outside this period we don't accept any returns for any reason. All Sales are Final.
All warranty returns or exchanges must have a RMA number associated with it or it will not be accepted at our warehouse and returned back to you. To obtain an RMA, please contact us toll free: (888) 827-3101 Monday - Friday, 8-6 pm PST.
However if you receive your unit damaged or nonfunctioning we will gladly replace the unit for you.
All Warranty claims will be facilitated by GotVape.com, please Contact Us within your warranty period and we will get your back up and running.
If you have any further questions please Contact Us.